Stephen Covey, Principle-Centred Leadership (1992)
American expert in personal development and leadership (pictured right) who died in 2012.
Stephen Covey in the Management Gurus section.
Characteristics of principle-centred leaders
- inspire trust (because of character, principles, trust in others and
- are continually learning.
- are service-oriented (seeing life as a mission to
- radiate positive energy with optimism and enthusiasm.
- believe in other people and their potential (with compassion, forgiveness and
- lead balanced lives (between work and leisure).
- see life as an adventure with passion about life and
- achieve self-renewal – by regularly developing the four sides of their personality
(physical, mental, emotional and spiritual).
- are synergetic – change catalysts who empower others (see below) to make
These attributes come from four interdependent factors:
- security (based on self-esteem).
- guidance (principles, standards and conscience).
- wisdom (knowledge applied to life’s problems).
- power (the strength and courage to act).
Empowerment (of employees) is dependent on:
- practices (what to do) being reinforced by principles (the
reasons for doing it).
- people’s capacity (character and skill) to take responsibility for their work.
- support from the organization’s structure and
- mutual trust between management and employees.
Key quote on business success
Trust - or the lack of it - is at the root of success or failure in relationships and in the bottom-line results
Key quote on leadership and management
The only way to treat people is how you want them to treat you.
Key quote on
Correct principles are like compasses: they are always pointing the way.