wisdom to win

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Daniel Goleman, Emotional Intelligence (1996)Daniel Goleman, Emotional Intelligence (1996)

 

American management expert famous for emotional intelligence (top picture right).

Goleman borrowed the term from its originators,  the American psychology professors:

  • Peter Salovey (middle picture) Daniel Goleman, Emotional Intelligence (1996)
  • John Mayer (bottom picture)

 

See also...

Daniel Goleman in the Management Gurus section. Daniel Goleman, Emotional Intelligence (1996)

 

Book summary

 

Why is emotional intelligence (EQ) important?

EQ is more important to personal and professional success than IQ which accounts for only 20% of personal effectiveness. The rest is heavily influenced by EQ

EQ can be learned and is not in conflict with IQ, so that bright people are no more emotionally handicapped than anybody else.Daniel Goleman, Emotional Intelligence (1996)

EQ is so important that it must be taught at school.

 

What is emotional intelligence?

EQ is concerned with how you feel and relate to others.

 

So five key areas of EQ are:

 Daniel Goleman, Emotional Intelligence (1996)

1. Knowing your emotions

  • awareness of your feelings
  • self-knowledge (knowing your strengths and weaknesses). 
  • self-confidence.

 

2. Managing emotions Daniel Goleman, Emotional Intelligence (1996)

  • self-control
  • calming yourself. 
  • adaptability to change
  • openness to new ideas. 
  • overcoming anxiety, depression and irritability.

 

3. Self-motivationDaniel Goleman, Emotional Intelligence (1996)

Achieving your aims through using emotions like:

  • passion
  • confidence
  • hope and optimism.

 Daniel Goleman, Emotional Intelligence (1996)

4. Recognizing emotions in others

  • empathy (understanding other people's point of view). 
  • altruism (self-sacrifice).
  • compassion.

 

5. Handling relationships

Being able to:Daniel Goleman, Emotional Intelligence (1996)

  • express your feelings.
  • calm distressing emotions in others. 
  • be a good listener and question asker. 
  • understand people’s feelings. 
  • resolve conflict
  • negotiate compromise.

 

Key quote on emotional intelligence

Academic intelligence offers virtually no preparation for the turmoil - or opportunity - life’s vicissitudes bring.

 

Key quotes on health

Compassion is good medicine.

Childhood and adolescence are critical for setting down the essential emotional habits that will govern our lives.

 

Key quote on education and training

Educate the whole student, bring together mind and heart in the classroom.

 

Key quote on love

Empathy...helps with romantic life

 

Key quote on ethics and integrity

The bedrock of character is self-discipline.

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