Lynda Gratton (1955- )
London Business School professor (pictured right) whose work aims to make organizations more humane and employee
(see for more detail Living Strategy in the
Business Books section)
Successful organizations base their strategy and purpose upon the needs of their employees,
because identification with the organization’s aims and vision, trust and commitment are vital.
Maximizing people’s potential (and so profit) requires:
Visualizing an ideal future and planning how to get there.
People are united and inspired by common purpose and values.
They work hard and effectively because they believe in the organization.
Great work comes from creative and spiritual fulfilment.
Key quote on human resource management
Companies that will flourish in this decade will do so because they are able to provide meaning and purpose.
The Democratic Enterprise
A “democratic enterprise” achieves success through employees who are fulfilled, more
adaptable to change and highly motivated because of six principles:
1. Treating people as mature adults.
2. Seeing people as “investors” in their own personal development.
3. Recognizing people’s right to freedom of expression and their development as
unique human beings.
4. Involving people in decision making.
5. Giving liberty to someone mustn’t harm somebody else’s.
6. People accepting responsibilities to themselves, colleagues and the organization.
Where individual benefits are not at the expense of the organization and... organizational benefits are not at
the expense of the individual (describing a democratic enterprise).
Hot Spots (2007)
A “Hot Spot” is a group of people (company, team, department etc) that achieves
excellence and innovation through a shared passion, energy, curiosity, exchange of ideas and
excitement about new knowledge and learning.
To create a “Hot Spot” you need:
Mutual trust and support.
People from different parts of the organization working together to share different skills and knowledge.
Effectively managing group performance by:
- making and keeping commitments.
Key quote on
The energy in Hot Spots can fuel