Business ethics - WisdomToWin.com

Business ethics

Business ethics is…

An organization doing what is right in the eyes of its employees and people outside (e. g. customers).

So an organization must serve the needs of these different groups with honesty, fairness, trust and compassion.

Conscience is important, telling employees what's right or wrong.

Ethics can make money (profit through principle)...

How can business ethics increase profit?

1. Motivated employees

People like an ethical organization more, and so work harder for it.

2. Satisfied customers

Some people prefer to buy from ethical companies e.g. Fairtrade coffee from growers who aren’t exploited.

3. Less interference from pressure groups (e.g. Greenpeace) and government

(because they like what the company is doing).

4. Better corporate image and reputation

People like nice companies e.g. Virgin providing planes free for transporting food to Ethiopia during Live Aid in 1985 (a fund raising concert) .

How to be an ethical organisation

1. Knowing what’s right

This is linked to duty to do what you think should be done. So any decision or strategy should ask:

is it legal, honest and helpful to others? (it shouldn’t hurt anyone).

is it being done for the right reasons? (e.g. revenge can cause hatred)

does it make you feel good or bad?

could you tell the people you love about it?

what does your conscience say about it?

Business ethics

But what is right or wrong may not be clear...

You may have to choose between two right things or the lesser of two evils

For example, if you don’t bribe people in a country where it's expected, you might lose the contract, and people’s jobs at home.

2. Corporate culture and codes of practice

The organisation must:

be clear about the values it believes in (e.g. treating employees well).

clearly communicate them to every employee.

That’s why codes of practice are helpful, telling employees what they should do and not do.

3. Recruit ethical people

You can’t have an ethical organization without ethical employees.

Ask them about their values and beliefs at interview.

4. Doing what’s right

To find out what is right, look at:

the utilitarian principle - doing something, if it gives the greatest happiness to the greatest number of people.

enlightened self-interest – helping others to help the organization e.g. treating employees and customers well leads to customer satisfaction, and so higher profits.

altruism (or self-sacrifice) – helping others when it reduces profits. This is unlikely, but may happen in highly ethical, private companies without outside interference (e.g. a family business).

But some employees can still be unethical because of: Business ethics

greedy, bad people - they cheat, steal money and have bad beliefs, e.g. racist, sexist. For example, the American energy company, Enron, led by Kenneth Lay (pictured right), fiddled its accounts, lost its shareholders $11 billion and went bankrupt in 2001.

competition - pressure to beat competitors can persuade people to cheat.

bad culture – the organisation accepts and rewards cheats and liars.

Ethical organisations do what they say and live by their principles.

5. Listening to employees

An organization should listen to and act upon the ethical concerns of employees, particularly if it has done something that might seriously harm employees or the public. Business ethics

If the organization doesn’t, employees may be forced to go public and become whistle-blowers like Frank Serpico (pictured right), publicizing police corruption in New York. Punishing them sends a bad ethical message to other employees.

6. Reflection and learning

Employees need time to reflect on what is right and learn from their experience. This is difficult when they:

work long hours.

have little or no time for reflection.

That’s why balance between work and leisure is important for business ethics.

Choosing between the family and organization is a serious ethical problem for employees.

Key quotes explained

Business ethics

“I believe in God, family and McDonald’s, and in the office that order is reversed”

Ray Kroc(founder of McDonald’s, pictured right).

Managers may sacrifice their ethics for success and profit and lead a double life, being nicer at home than at work. This was confirmed by research in America by Albert Carr.

“Better a little with righteousness than great revenues without right”, the Book of Proverbs says in the Bible.

Business ethics

“Ethics in business (or anywhere else) starts with a person”,

- Bob Greenleaf (American management writer, pictured right).

People decide what is ethical by listening to their conscience and saving their soul.

Greed is the biggest temptation in business . “The love of money is the root of all evil”, St. Paul wrote.

Business ethics

“Few things are totally good or totally evil”,

- Abraham Lincoln (American president, pictured right)

You may have to do something that isn’t totally good e.g. fire people to keep a company in business. There is also good in everything, even in something evil.

Business ethics

“The market has no morality”,

- Michael Heseltine (British politician, pictured right).

Markets don’t have morals. But people do and they must act with honesty and integrity.

“No legacy is so rich as honesty”, Mariana says in Shakespeare’s All’s Well That Ends Well.

Best books and articles

Bowen McCoy, The Parable of the Sadhu (1983 Harvard Business Review article) Business ethics

An expedition, including the author, Bowen McCoy (pictured right), and his friend Stephen, decided to leave a sadhu, an Indian holy man, at 15,000 feet to fend for himself, rather than take him to safety, because it would have jeopardized the expedition.

But should the sadhu have come first, as Stephen argued?

Business ethics

Kenneth Blanchard (pictured) and Norman Vincent Peale (pictured right below), The Power of Ethical Management (1988)

Ethical management needs the 5 P’s:

1. Purpose and pride

Doing something worthwhile.

2. Patience and persistence

Keep on trying to do what’s right.

3. Perspective

Knowing how important something is. Principles are most important.

Laura Nash (pictured right), Good Intentions Aside (1990)

Organizations should have a “Covenantal Business Ethic” that emphasizes service to others and respect for people as human beings.

This not only gets the best from people but also boosts their self-esteem.

Key questions to assess ethical issues are:

is it right, honest and fair to stakeholders?

am I hurting anyone?

could I disclose it to the public, a respected mentor, or a loved one?

would I tell my child to do it?

does it stink?

is it consistent with my organization’s objectives?

Business ethics

Max De Pree, Leadership is an Art (1989)

Like Laura Nash, De Pree (pictured right) supports the importance of covenantal relationships in which the organization and its employees accept mutual responsibilities towards each other like respect, trust and understanding. Business ethics

Randy Komisar (pictured right) and Kent Lineback (pictured right below) , The Monk and the Riddle (2000)

We should be missionaries (driven by virtue) not mercenaries (driven by power and money). Business ethics

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◦	Management Gurus - U
◦	David Ulrich
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◦	Robert Waterman
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◦	Management Gurus - X
◦	Management Gurus - Y
◦	Management Gurus - Z
◦	Theodore Zeldin

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◦	Management Topics - U
◦	Management Topics - V - Z
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◦	Management Topics - X
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◦	Non-Business Leaders - S
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◦	Non-Business Leaders - U
◦	Non-Business Leaders - V - Z
◦	Non-Business Leaders - V
◦	Michael Vaughan Leadership
◦	Non-Business Leaders - W
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◦	Non-Business Leaders - X
◦	Non-Business Leaders - Y
◦	Non-Business Leaders - Z

Business Leaders

◦	Business Leaders - A - C
◦	Business Leaders - A
◦	Elizabeth Arden leadership
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◦	Business Leaders - B
◦	Jeff Bezos Leadership
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◦	Sergey Brin and Larry Page Leadership
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◦	Warren Buffett - Leadership, Success and Happiness
◦	Business Leaders - C
◦	George Cadbury Leadership
◦	Andrew Carnegie Leadership
◦	Coco Chanel Leadership, Creativity and Design
◦	Business Leaders - D - F
◦	Business Leaders - D
◦	Michael Dell Leadership and Success
◦	Walt Disney Leadership
◦	Business Leaders - E
◦	Business Leaders - F
◦	Henry Ford Leadership
◦	Business Leaders - G - I
◦	Business Leaders - G
◦	Bill Gates Leadership
◦	Katharine Graham Leadership
◦	Andrew Grove Leadership
◦	Business Leaders - H
◦	John Harvey-Jones Leadership
◦	William Hewlett and David Packard Leadership
◦	Soichiro Honda Leadership
◦	Business Leaders - I
◦	Business Leaders - J - L
◦	Business Leaders - J
◦	Steve Jobs Leadership
◦	Business Leaders - K
◦	Herb Kelleher Leadership
◦	Business Leaders - L
◦	Estée Lauder Leadership
◦	Terry Leahy Leadership
◦	Business Leaders - M - O
◦	Business Leaders - M
◦	Kanosuke Matsushita Leadership and Business Success
◦	Akio Morita Leadership
◦	Business Leaders - N
◦	Business Leaders - O
◦	Business Leaders - P - R
◦	Business Leaders - P
◦	J.C. Penney Leadership and Business Success
◦	Business Leaders - Q
◦	Business Leaders - R
◦	Anita Roddick Leadership and Business Success
◦	Business Leaders - S - U
◦	Business Leaders - S
◦	Alfred Sloan Leadership
◦	Alan Sugar Leadership and Business Success
◦	Business Leaders - T
◦	Donald Trump Leadership
◦	Business Leaders - U
◦	Business Leaders - V - Z
◦	Business Leaders - V
◦	Business Leaders - W
◦	Madam C.J. Walker Leadership
◦	Sam Walton Leadership and Business Success
◦	Tom Watson Sr.and Tom Watson Jr.Leadership
◦	Josiah Wedgwood Leadership and Creativity
◦	Jack Welch Leadership and Business Success
◦	Meg Whitman Leadership
◦	Business Leaders - X
◦	Business Leaders - Y
◦	Business Leaders - Z

Philosophers

◦	Philosophers - A - C
◦	Philosophers - A
◦	St. Thomas Aquinas - Philosophy,Learning and Ethics
◦	Aristotle- Philosophy, Ethics and Happiness
◦	St. Augustine- Philosophy, Ethics and Learning
◦	Marcus Aurelius- Philosophy and Happiness
◦	Philosophers - B
◦	Francis Bacon- Philosophy and Learning
◦	St. Benedict- Philosophy and Ethics
◦	George Berkeley- Philosophy Knowledge and Perception
◦	Isaiah Berlin – Philosophy, Liberty and Ethics
◦	Boethius- Philosophy and Happiness
◦	Dietrich Bonhoeffer - Philosophy and Ethics
◦	Gautama Buddha- Philosophy and Ethics
◦	Edmund Burke- Philosophy and Government
◦	Philosophers - C
◦	Cicero- Philosophy, Success and Leadership
◦	Confucius - Philosophy and Ethics
◦	Philosophers - D - F
◦	Philosophers - D
◦	René Descartes- Philosophy and Learning
◦	John Dewey- Philosophy and Learning
◦	Diogenes- Philosophy and Ethics
◦	Philosophers - E
◦	Ralph Waldo Emerson- Philosophy and Success
◦	Epicurus- Philosophy and Happiness
◦	Philosophers - F
◦	St. Francis of Assisi- Philosophy, God and Ethics
◦	Benjamin Franklin- Philosophy, Happiness and Success
◦	Philosophers - G - I
◦	Philosophers - G
◦	Mahatma ( Mohandas) Gandhi- Philosophy and Leadership
◦	Jose Ortega y Gasset- Philosophy and Success
◦	Kahlil Gibran - Happiness and Success
◦	Philosophers - H
◦	Heraclitus- Philosophy and Change
◦	Thomas Hobbes- Philosophy, Ethics and Government
◦	David Hume- Philosophy, Ethics and Learning
◦	Philosophers - I
◦	Philosophers - J - L
◦	Philosophers - J
◦	Jesus- Philosophy, Ethics and Leadership
◦	Philosophers - K
◦	Immanuel Kant- Philosophy, Learning and Ethics
◦	Soren Kierkegaard- Philosophy and Success
◦	Thomas Kuhn- Philosophy, Learning and Change
◦	Philosophers - L
◦	Lao Tzu- Philosophy, Ethics and Success
◦	Gottfried Leibniz- Philosophy, Learning and Ethics
◦	John Locke Philosophy and Government
◦	Philosophers - M - O
◦	Philosophers - M
◦	Niccolo Machiavelli and Leadership
◦	Karl Marx - Philosophy, Work and Happiness
◦	John Stuart Mill - Philosophy, Ethics and Happiness
◦	Michel de Montaigne - Philosophy and Success
◦	Thomas More - Philosophy and Ethics
◦	Muhammad - Philosophy, Ethics and Leadership
◦	Philosophers - N
◦	Reinhold Niebuhr - Philosophy, Work and Change
◦	Friedrich Nietzsche - Philosophy, Ethics and Success
◦	Philosophers - O
◦	Philosophers - P - R
◦	Philosophers - P
◦	Thomas (Tom) Paine - Philosophy and Government
◦	Blaise Pascal - Philosophy, Ethics and Learning
◦	C.S. Peirce - Philosophy and Learning
◦	Plato - Philosophy and Success
◦	Karl Popper - Philosophy and Learning
◦	Pythagoras - Philosophy and Learning
◦	Philosophers - Q
◦	Philosophers - R
◦	John Rawls - Philosophy and Justice
◦	Jean-Jacques Rousseau - Philosophy, Government and Success
◦	Bertrand Russell - Philosophy, Ethics and Learning
◦	Philosophers - S - U
◦	Philosophers - S
◦	Jean-Paul Sartre - Philosophy and Ethics
◦	Arnold Schopenhauer - Philosophy and Happiness
◦	Seneca - Philosophy, Happiness and Success
◦	Peter Singer - Philosophy and Ethics
◦	Adam Smith - Philosophy and Business
◦	Socrates - Philosophy and Happiness
◦	Benedict (or Baruch) Spinoza - Philosophy, Ethics and Happiness
◦	Philosophers - T
◦	Henry David Thoreau - Philosophy, Success and Happiness
◦	Philosophers - U
◦	Philosophers - V - Z
◦	Philosophers - V
◦	Voltaire - Philosophy, Success and Ethics
◦	Philosophers - W
◦	Ludwig Wittgenstein - Philosophy and Language
◦	Philosophers - X
◦	Philosophers - Y
◦	Philosophers - Z

Heroes

◦	Heroes - A - C
◦	Heroes - A
◦	Muhammad Ali and Success
◦	Susan B. Anthony and Elizabeth Cady Stanton - Suffragettes and Women
◦	Heroes - B
◦	Simone de Beauvoir - Feminism and Women
◦	David Beckham - Money and Success
◦	Heroes - C
◦	Rachel Carson - Success and Environmentalism
◦	Cleopatra - Success and Leadership
◦	Captain James Cook - Success and Influence
◦	Heroes - D - F
◦	Heroes - D
◦	Dilbert - Work and Management
◦	Frederick Douglass - Success and Leadership
◦	Heroes - E
◦	Heroes - F
◦	Anne Frank - Success and Wisdom
◦	Betty Friedan - Feminism and Women
◦	Heroes - G - I
◦	Heroes - G
◦	William Lloyd Garrison - Success and Leadership
◦	Owain Glyndwr - Success and Leadership
◦	Heroes - H
◦	Patrick Henry - Success and Leadership
◦	Heros - I
◦	Heroes - J - L
◦	Heros - J
◦	Joan of Arc - Success and Leadership
◦	Heros - K
◦	Helen Keller - Success and Influence
◦	John Maynard Keynes - Success and Wisdom
◦	Heros - L
◦	Eric Liddell - Success, Religion and Ethics
◦	Heroes - M - O
◦	Heros - M
◦	Ellen MacArthur - Success and Influence
◦	Madonna - Success and Creativity
◦	Marilyn Monroe - Success and Influence
◦	Heros - N
◦	Florence Nightingale - Success and Influence
◦	Heros - O
◦	Jamie Oliver - Success and Business
◦	Robert Owen - Success and Business
◦	Heroes - P - R
◦	Heros - P
◦	Emmeline Pankhurst - Suffragettes and Leadership
◦	Rosa Parks - Success and Influence
◦	Elvis Presley - Success and Creativity
◦	Heros - Q
◦	Heros - R
◦	Walter Reuther - Success, Work and Unions
◦	Robert the Bruce - Success and Leadership
◦	Jackie Robinson - Leadership, Success and Assertiveness
◦	Eleanor Roosevelt - Success and Leadership
◦	Heroes - S - U
◦	Heros - S
◦	Margaret Sanger - Feminism and Women
◦	Cicely Saunders - Success and Leadership
◦	Albert Schweitzer - Success and Ethics
◦	Robert Scott - Success and Leadership
◦	The Scottsboro Boys - Civil Rights and Influence
◦	Homer Simpson - Success and Influence
◦	Lucy Stone - Suffragettes and Leadership
◦	Heros - T
◦	Mother Teresa - Success, Religion and Ethics
◦	Emmett Till- Civil Rights and Influence
◦	Heros - U
◦	Heroes - V - Z
◦	Heros - V
◦	Heros - W
◦	William Wallace - Success and Leadership
◦	Booker T. Washington - Success and Leadership
◦	Oprah Winfrey - Success and Influence
◦	Mary Wollstonecraft - Success and Women's Rights
◦	Heros - X
◦	Heros - Y
◦	Muhammad Yunus - Corporate Social Responsibility and Business Ethics
◦	Heros - Z

Psychologists

◦	Psychologists - A - C
◦	Psychologists - A
◦	Alfred Adler - Psychology and Success
◦	Psychologists - B
◦	Albert Bandura - Psychology and Learning
◦	Aaron Beck – Psychology, Stress and Happiness
◦	Psychologists - C
◦	Psychologists - D - F
◦	Psychologists - D
◦	Psychologists - E
◦	Erik Erikson - Psychology and Childhood
◦	Psychologists - F
◦	Sigmund Freud - Psychoanalysis and Sex
◦	Erich Fromm - Psychology, Love and Life
◦	Psychologists - G - I
◦	Psychologists - G
◦	Psychologists - H
◦	Psychologists - I
◦	Psychologists - J - L
◦	Psychologists - J
◦	William James - Psychology, Ethics, and Success
◦	Carl Jung - Psychology and Personality
◦	Psychologists - K
◦	Daniel Kahneman- Decision Making and Happiness
◦	Psychologists - L
◦	Kurt Lewin - Psychology, Leadership and Change
◦	Psychologists - M - O
◦	Psychologists - M
◦	Abraham Maslow - Humanistic Psychology and Hierarchy of Needs
◦	Psychologists - N
◦	Psychologists - O
◦	Psychologists - P - R
◦	Psychologists - P
◦	Ivan Pavlov - Psychology and Learning
◦	Fritz Perls - Psychology and Gestalt Therapy
◦	Jean Piaget - Psychology and Learning
◦	Steven Pinker - Psychology and Learning
◦	Psychologists - Q
◦	Psychologists - R
◦	Carl Rogers - Psychology, Psychotherapy and Happiness
◦	Psychologists - S - U
◦	Psychologists - S
◦	M. Scott Peck - Psychology and Spiritual Growth
◦	Martin Seligman - Positive Psychology and Success
◦	Hans Selye - Psychology and Stress
◦	B-F-Skinner - Psychology, Learning and Motivation
◦	Psychologists - T
◦	Psychologists - U
◦	Psychologists - V - Z
◦	Psychologists - V
◦	Psychologists - W
◦	Psychologists - X
◦	Psychologists - Y
◦	Psychologists - Z

Scientists & Inventors

◦	Scientists and Inventors - A - C
◦	Scientists and Inventors - A
◦	Archimedes - Creativity and Science
◦	Scientists and Inventors - B
◦	Alexander Graham Bell - Creativity and Invention
◦	Tim Berners-Lee - Creativity and the Internet
◦	Isambard Kingdom Brunel - Creativity and Engineering
◦	Scientists and Inventors - C
◦	Francis Crick and James Watson - Creativity and Science
◦	Marie Curie - Creativity and Science
◦	Scientists and Inventors - D - F
◦	Scientists and Inventors - D
◦	Charles Darwin - Creativity and Science
◦	Richard Dawkins - Creativity and Science
◦	James Dyson - Creativity and Innovation
◦	Scientists and Inventors - E
◦	Thomas Edison - Creativity and Innovation
◦	Albert Einstein - Creativity and Science
◦	Scientists and Inventors - F
◦	Michael Faraday - Creativity and Science
◦	Scientists and Inventors - G - I
◦	Scientists and Inventors - G
◦	Galileo - Creativity and Science
◦	Scientists and Inventors - H
◦	Stephen Hawking - Creativity and Science
◦	Hippocrates - Medicine and Health
◦	Scientists and Inventors - I
◦	Scientists and Inventors - J - L
◦	Scientists and Inventors - J
◦	Scientists and Inventors - K
◦	Scientists and Inventors - L
◦	Antoine Lavoisier - Creativity and Science
◦	Scientists and Inventors - M - O
◦	Scientists and Inventors - M
◦	Scientists and Inventors - N
◦	Isaac Newton - Creativity and Science
◦	Scientists and Inventors - O
◦	Scientists and Inventors - P - R
◦	Scientists and Inventors - P
◦	Louis Pasteur - Creativity and Science
◦	Henri Poincaré - Change and Chaos
◦	Scientists and Inventors - Q
◦	Scientists and Inventors - R
◦	Scientists and Inventors - S - U
◦	Scientists and Inventors - S
◦	Scientists and Inventors - T
◦	Scientists and Inventors - U
◦	Scientists and Inventors - V - Z
◦	Scientists and Inventors - V
◦	Scientists and Inventors - W
◦	Orville and Wilbur Wright - Creativity and Innovation
◦	Scientists and Inventors - X
◦	Scientists and Inventors - Y
◦	Scientists and Inventors - Z

Writers, Artists & Designers

◦	Writers, Artists and Designers - A - C
◦	Writers, Artists and Designers - A
◦	Jane Austen - Creativity and Writing
◦	Writers, Artists and Designers - B
◦	Ludwig van Beethoven - Creativity and Music
◦	The Brontë sisters - Creativity and Writing
◦	Writers, Artists and Designers - C
◦	Terence Conran - Creativity and Design
◦	Writers, Artists and Designers - D - F
◦	Writers, Artists and Designers - D
◦	Charles Dickens - Creativity and Writing
◦	Writers, Artists and Designers - E
◦	Writers, Artists and Designers - F
◦	Writers, Artists and Designers - G - I
◦	Writers, Artists and Designers - G
◦	Writers, Artists and Designers - H
◦	Writers, Artists and Designers - I
◦	Writers, Artists and Designers - J - L
◦	Writers, Artists and Designers - J
◦	Elton John - Creativity and Music
◦	Writers, Artists and Designers - K
◦	Writers, Artists and Designers - L
◦	John Lennon and Paul McCartney - Creativity and Music
◦	Leonardo da Vinci - Creativity and Art
◦	Raymond Loewy - Creativity and Design
◦	Writers, Artists and Designers - M - O
◦	Writers, Artists and Designers - M
◦	Michelangelo - Creativity and Art
◦	Wolfgang Amadeus Mozart - Creativity and Music
◦	Writers, Artists and Designers - N
◦	Writers, Artists and Designers - O
◦	Writers, Artists and Designers - P - R
◦	Writers, Artists and Designers - P
◦	Nick Park - Creativity and Films
◦	Pablo Picasso - Creativity and Art
◦	Marcel Proust - Success and Happiness
◦	Writers, Artists and Designers - Q
◦	Writers, Artists and Designers - R
◦	Richard Rodgers and Oscar Hammerstein - Creativity and Music
◦	Richard Rogers - Creativity and Business Success
◦	J.K.Rowling - Creativity and Writing
◦	John Ruskin - Creativity and Art
◦	Writers, Artists and Designers - S - U
◦	Writers, Artists and Designers - S
◦	William Shakespeare - Creativity and Writing
◦	Steven Spielberg - Creativity and Films
◦	Writers, Artists and Designers - T
◦	Writers, Artists and Designers - U
◦	Writers, Artists and Designers - V - Z
◦	Writers, Artists and Designers - V
◦	Vincent van Gogh - Creativity and Art
◦	Writers, Artists and Designers - W
◦	William Wordsworth - Creativity and Writing
◦	Frank Lloyd Wright - Creativity and Architecture
◦	Writers, Artists and Designers - X
◦	Writers, Artists and Designers - Y
◦	Writers, Artists and Designers - Z

Company Case Studies

◦	Company Case Studies - A - C
◦	Company Case Studies - A
◦	Amazon.com - Employees, Unions and Customer Satisfaction
◦	Apple - Innovation, Design and Customer Satisfaction
◦	Company Case Studies - B
◦	BBC - Quality, Creativity and Customer Satisfaction
◦	BMW - Production, Quality and Innovation
◦	Company Case Studies - C
◦	The Co-operative Group - Business Ethics and Customer Satisfaction
◦	Company Case Studies - D - F
◦	Company Case Studies - D
◦	Company Case Studies - E
◦	Company Case Studies - F
◦	Company Case Studies - G - I
◦	Company Case Studies - G
◦	Company Case Studies - H
◦	Company Case Studies - I
◦	Company Case Studies - J - L
◦	Company Case Studies - J
◦	Company Case Studies - K
◦	Company Case Studies - L
◦	Company Case Studies - M - O
◦	Company Case Studies - M
◦	Manchester United - Cash, Costs and Customer Satisfaction
◦	McDonald’s - Globalization, Culture and Strategy
◦	Company Case Studies - N
◦	Company Case Studies - O
◦	Company Case Studies - P - R
◦	Company Case Studies - P
◦	Company Case Studies - Q
◦	Company Case Studies - R
◦	Company Case Studies - S - U
◦	Company Case Studies - S
◦	Company Case Studies - T
◦	Tesco - Business Success, Leadership and Motivation
◦	Company Case Studies - U
◦	Company Case Studies - V - Z
◦	Company Case Studies - V
◦	Company Case Studies - W
◦	Company Case Studies - X
◦	Company Case Studies - Y
◦	Company Case Studies - Z

Books

◦	Books - A - C
◦	Books - A
◦	The Adventures of Huckleberry Finn - Ethics and Racism
◦	Aesop’s Fables - Success and Ethics
◦	All Quiet on the Western Front - War and Leadership
◦	Animal Farm - Leadership and Change
◦	Anna Karenina - Ethics and Love
◦	Atlas Shrugged - Corporate Social Responsibility
◦	Books - B
◦	Bleak House - Life, Work and Ethics
◦	Brave New World - The Future of Life and Work
◦	Books - C
◦	Catch-22 - People and Management
◦	The Catcher in the Rye - Happiness and Ethics
◦	Crime and Punishment- Happiness and Ethics
◦	The Crucible - Ethics, Leadership and Success
◦	Books - D - F
◦	Books - D
◦	David Copperfield - Success and Ethics
◦	Death of a Salesman - Success and Happiness
◦	Books - E
◦	Emma - Success and Ethics
◦	Books - F
◦	The Fountainhead and Success
◦	Books - G - I
◦	Books - G
◦	The Grapes of Wrath - Corporate Social Responsibility
◦	Great Expectations - Success, Happiness and Ethics
◦	The Great Gatsby - Happiness and Success
◦	Books - H
◦	Hard Times - Business Ethics and Happiness
◦	Harry Potter and the Philosopher’s Stone - Success and Ethics
◦	Books - I
◦	Books - J - L
◦	Books - J
◦	Jane Eyre - Women, Ethics and Success
◦	Books - K
◦	Books - L
◦	The Last Tycoon - Leadership
◦	The Lion, the Witch and the Wardrobe - Ethics and Success
◦	Lord of the Flies - Leadership
◦	The Lord of the Rings - Success and Leadership
◦	Books - M - O
◦	Books - M
◦	The Mayor of Casterbridge - Leadership and Ethics
◦	Middlemarch - Happiness and Success
◦	Moby-Dick - Leadership
◦	Books - N
◦	Nineteen Eighty-Four - Success and Leadership
◦	Books - O
◦	Of Mice and Men - Success and Happiness
◦	Oliver Twist - Success and Ethics
◦	Books - P - R
◦	Books - P
◦	The Pearl - Happiness and Success
◦	The Pilgrim’s Progress - Religion and Ethics
◦	Pride and Prejudice - Love and Success
◦	Books - Q
◦	Books - R
◦	The Red Badge of Courage - Success and Ethics
◦	Roll of Thunder, Hear my Cry - Success and Ethics
◦	Books - S - U
◦	Books - S
◦	The Scarlet Letter - Happiness and Ethics
◦	Sense and Sensibility - Success and Influence
◦	Sons and Lovers - Family and Happiness
◦	Sophie’s World - Philosophy and Happiness
◦	Books - T
◦	To Kill a Mockingbird - Racism and Ethics
◦	Books - U
◦	Ulysses - Success, Happiness and Ethics
◦	Uncle Tom’s Cabin - Racism and Ethics
◦	Books - V - Z
◦	Books - V
◦	Books - W
◦	War and Peace - Leadership and Change
◦	Wuthering Heights - Love and Success
◦	Books - X
◦	Books - Y
◦	Books - Z

Shakespeare

◦	Shakespeare - A - C
◦	Shakespeare - A
◦	Shakespeare's Antony and Cleopatra - Success and Leadership
◦	Shakespeare - B
◦	Shakespeare - C
◦	Shakespeare's Julius Caesar - Leadership and Change
◦	Shakespeare's Corialanus - Leadership and Ethics
◦	Shakespeare - D - F
◦	Shakespeare - D
◦	Shakespeare - E
◦	Shakespeare - F
◦	Shakespeare - G - I
◦	Shakespeare - G
◦	Shakespeare - H
◦	Shakespeare's Hamlet - Success and Ethics
◦	Shakespeare's Henry IV Parts 1 and 2 - Leadership and Change
◦	Shakespeare's Henry V - Leadership and Ethics
◦	Shakespeare's Henry VIII - Leadership and Ethics
◦	Shakespeare - I
◦	Shakespeare - J - L
◦	Shakespeare - J
◦	Shakespeare - K
◦	Shakespeare's King Lear - Success and Ethics
◦	Shakespeare - L
◦	Shakespeare - M - O
◦	Shakespeare - M
◦	Shakespeare's Macbeth - Happiness and Success
◦	Shakespeare's Measure for Measure - Leadership and Ethics
◦	Shakespeare's The Merchant of Venice - Success and Ethics
◦	Shakespeare's A Midsummer Night’s Dream - Happiness and Ethics
◦	Shakespeare - N
◦	Shakespeare - O
◦	Shakespeare's Othello - Leadership and Ethics
◦	Shakespeare - P - R
◦	Shakespeare - P
◦	Shakespeare - Q
◦	Shakespeare - R
◦	Shakespeare's Romeo and Juliet - Love and Happiness
◦	Shakespeare - S - U
◦	Shakespeare - S
◦	Shakespeare - T
◦	Shakespeare's The Tempest - Managing Change
◦	Shakespeare's Timon of Athens - Money and Ethics
◦	Shakespeare's Twelfth Night - Happiness and Ethics
◦	Shakespeare - U
◦	Shakespeare - V - Z
◦	Shakespeare - V
◦	Shakespeare - W
◦	Shakespeare - X
◦	Shakespeare - Y
◦	Shakespeare - Z

Poetry

◦	Poetry - A - C
◦	Poetry - A
◦	Poetry - B
◦	Poetry - C
◦	Poetry - Change
◦	Poetry - Creativity and Innovation
◦	Poetry - D - F
◦	Poetry - D
◦	Poetry - Death
◦	Poetry - E
◦	Poetry - Empowerment and motivation
◦	Poetry - Ethics
◦	Poetry - F
◦	Poetry - Family and Friends
◦	Poetry - G - I
◦	Poetry - G
◦	Poetry - God and Religion
◦	Poetry - H
◦	Poetry - Happiness
◦	Poetry - The Holocaust and World War Two
◦	Poetry - I
◦	Poetry - Influencing people
◦	Poetry - J - L
◦	Poetry - J
◦	Poetry - K
◦	Poetry - L
◦	Poetry - Leadership
◦	Poetry - Learning and Wisdom
◦	Poetry - Love
◦	Poetry - M - O
◦	Poetry - M
◦	Poetry - N
◦	Poetry - Nature and the Environment
◦	Poetry - O
◦	Poetry - Objectives and Purpose
◦	Poetry - Old Age
◦	Poetry - P - R
◦	Poetry - P
◦	Poetry - Positive Thinking and Assertiveness
◦	Poetry - Q
◦	Poetry - R
◦	Poetry - S - U
◦	Poetry - S
◦	Poetry - Stress and Pain
◦	Poetry - Success
◦	Poetry - T
◦	Poetry - Time Management
◦	Poetry - U
◦	Poetry - V - Z
◦	Poetry - V
◦	Poetry - W
◦	Poetry - War
◦	Poetry - Work and Workers
◦	Poetry - Women and Men
◦	Poetry - X
◦	Poetry - Y
◦	Poetry - Z

Art

◦	Art - A - C
◦	Art - A
◦	Art - B
◦	Art - Business Success and Motivation
◦	Art - C
◦	Art - Change
◦	Art - Creativity, Innovation and Science
◦	Art - D - F
◦	Art - D
◦	Art - E
◦	Art - Ethics
◦	Art - F
◦	Art - Family and friends
◦	Art - G - I
◦	Art - G
◦	Art - God and religion
◦	Art - H
◦	Art - Happiness
◦	Art - The Holocaust
◦	Art - I
◦	Art - J - L
◦	Art - J
◦	Art - K
◦	Art - L
◦	Art - Leadership
◦	Art - Learning and Wisdom
◦	Art - Love
◦	Art - M - O
◦	Art - M
◦	Art - N
◦	Art - Nature and the Environment
◦	Art - O
◦	Art - P - R
◦	Art - P
◦	Art - Q
◦	Art - R
◦	Art - S - U
◦	Art - S
◦	Art - Stress and Pain
◦	Art - Success
◦	Art - T
◦	Art - U
◦	Art - V - Z
◦	Art - V
◦	Art - W
◦	Art - War
◦	Art - Work and Wealth
◦	Art - Workers and Unions
◦	Art - X
◦	Art - Y
◦	Art - Z

Films

◦	Films - A - C
◦	Films - A
◦	All Quiet on the Western Front (film) - War and Ethics
◦	All the President’s Men - Leadership and Ethics
◦	Apocalypse Now - War and Ethics
◦	Films - B
◦	The Battle of Algiers - Strategy and Terrorism
◦	Ben-Hur - Ethics and Leadership
◦	Billy Elliot - Success, Unions and Ethics
◦	The Birth of a Nation - Racism, Ethics and Leadership
◦	Blade Runner - Business Ethics and the Environment
◦	The Bridge on the River Kwai - Ethics and War
◦	Brief Encounter - Love and Ethics
◦	Films - C
◦	Casablanca - Ethics and Success
◦	Chariots of Fire - Success and Ethics
◦	Citizen Kane - Leadership and Ethics
◦	City Lights - Happiness and Success
◦	Films - D - F
◦	Films - D
◦	Dr. Strangelove - Leadership and Ethics
◦	Doctor Zhivago - Happiness and Ethics
◦	Films - E
◦	E.T. - Love and Ethics
◦	Films - F
◦	Films - G - I
◦	Films - G
◦	The Godfather - Leadership and Ethics
◦	Gone with the Wind - Success and Ethics
◦	The Graduate - Success and Ethics
◦	The Grapes of Wrath - Business Ethics and Corporate Social Responsibility
◦	Films - H
◦	High Noon - Leadership and Ethics
◦	How Green Was My Valley - Success, Ethics and Trade Unions
◦	Films - I
◦	It’s A Wonderful Life - Success and Ethics
◦	Films - J - L
◦	Films - J
◦	Films - K
◦	Films - L
◦	Love Story - Love and Ethics
◦	Films - M - O
◦	Films - M
◦	The Manchurian Candidate - Corporate Culture and Leadership
◦	Mr. Smith Goes to Washington - Success, Leadership and Ethics
◦	Modern Times - Management, Mass Production and Motivation
◦	Films - N
◦	Films - O
◦	On the Waterfront - Success, Ethics and Unions
◦	One Flew Over the Cuckoo’s Nest - Leadership and Change
◦	Films - P - R
◦	Films - P
◦	Paths of Glory - Leadership and Ethics
◦	Patton - Leadership and Communication
◦	Pretty Woman - Business Ethics and Happiness
◦	Films - Q
◦	Films - R
◦	Raging Bull - Success and Ethics
◦	Rocky - Success and Ethics
◦	Films - S - U
◦	Films - S
◦	Saving Private Ryan - Success, Leadership and Ethics
◦	Schindler’s List - Ethics and the Holocaust
◦	The Searchers - Love and Ethics
◦	Serpico - Business Ethics and Whistle-blowing
◦	Silkwood - Business Ethics and Whistle-blowing
◦	Films - T
◦	Thirteen Days - Leadership and Ethics
◦	To Kill a Mockingbird (film) - Ethics and Racism
◦	Twelve Angry Men - Ethics and Leadership
◦	Films - U
◦	Up in the Air - Success and Business Ethics
◦	Films - V - Z
◦	Films - V
◦	Films - W
◦	Wall Street - Success and Business Ethics
◦	The Wizard of Oz - Success and Happiness
◦	Films - X
◦	Films - Y
◦	Films - Z

Best Business Books

◦	Best Business Books - A - C
◦	Best Business Books - A
◦	Scott Adams, The Dilbert Principle (1996)
◦	Chris Argyris and Donald Schön, Organizational Learning II (1996)
◦	Best Business Books - B
◦	Chester Barnard, The Functions of the Executive (1938)
◦	Christopher Bartlett and Sumantra Ghoshal, The Individualized Corporation (1997)
◦	Warren Bennis and Burt Nanus, Leaders (1985)
◦	Richard Nelson Bolles, What Colour Is Your Parachute? (1970)
◦	Best Business Books - C
◦	Dale Carnegie, How to Win Friends and Influence People (1936)
◦	Clayton Christensen, The Innovator’s Dilemma (1997)
◦	Jim Collins, Good to Great (2001)
◦	Jim Collins and Jerry Porras, Built to Last (1994)
◦	Stephen Covey, Principle-Centred Leadership (1992)
◦	Stephen Covey, The Seven Habits of Highly Effective People (1989)
◦	Best Business Books - D - F
◦	Best Business Books - D
◦	Edward de Bono, Lateral Thinking (1970)
◦	Edward de Bono, Six Thinking Hats (1985)
◦	W. Edwards Deming, Out of the Crisis (1982)
◦	Peter Drucker, Management: Tasks, Responsibilities, Practices (1973)
◦	Peter Drucker, The Practice of Management (1954)
◦	Best Business Books - E
◦	Best Business Books - F
◦	Mary Parker Follett, Dynamic Administration (1941)
◦	Henry Ford, My Life and Work (1922)
◦	Thomas Friedman, Lexus and the Olive Tree (1999)
◦	Milton and Rose Friedman, Capitalism and Freedom (1962)
◦	Best Business Books - G - I
◦	Best Business Books - G
◦	Lou Gerstner, Who Says Elephants Can’t Dance (2002)
◦	Daniel Goleman, Emotional Intelligence (1996)
◦	Lynda Gratton, Living Strategy (2000)
◦	Best Business Books - H
◦	Gary Hamel and CK Prahalad, Competing for the Future (1996)
◦	Charles Handy, The Age of Unreason (1989)
◦	Charles Handy, The Empty Raincoat (1994)
◦	Charles Handy, The Gods of Management (1985)
◦	Best Business Books - I
◦	Best Business Books - J - L
◦	Best Business Books - J
◦	Best Business Books - K
◦	Daniel Kahneman, Thinking, Fast and Slow (2011)
◦	Rosabeth Moss Kanter, The Change Masters (1984)
◦	John Kay, Foundations of Corporate Success (1993)
◦	W. Chan Kim and Renée Mauborgne, Blue Ocean Strategy (2005)
◦	Best Business Books - L
◦	Theodore (Ted) Levitt, The Marketing Imagination (1983)
◦	Best Business Books - M - O
◦	Best Business Books - M
◦	Douglas McGregor, The Human Side of Enterprise (1960)
◦	Best Business Books - N
◦	Best Business Books - O
◦	Kenichi Ohmae, The Borderless World (1990)
◦	Best Business Books - P - R
◦	Best Business Books - P
◦	Richard Pascale, Managing on the Edge (1990)
◦	Tom Peters and Robert Waterman, In Search of Excellence (1982)
◦	Michael Porter, Competitive Advantage (1985)
◦	Michael Porter, The Competitive Advantage of Nations (1990)
◦	Best Business Books - Q
◦	Best Business Books - R
◦	Best Business Books - S - U
◦	Best Business Books - S
◦	Ernst Friedrich (Fritz) Schumacher, Small is Beautiful (1973)
◦	Best Business Books - T
◦	Nassim Nicholas Taleb, The Black Swan (2007)
◦	Alvin Toffler, Future Shock (1970)
◦	Alvin Toffler, The Third Wave (1980)
◦	Best Business Books - U
◦	Best Business Books - V - Z
◦	Best Business Books - V
◦	Best Business Books - W
◦	Thomas Watson Jnr, A Business and Its Beliefs (1963)
◦	Jack Welch, Straight from the Gut (2001)
◦	Best Business Books - X
◦	Best Business Books - Y
◦	Best Business Books - Z

Business Quotations

◦	Business Quotations - A - C
◦	Business Quotations - A
◦	Advertising Quotes
◦	Age Quotes
◦	America Quotes
◦	Assertiveness Quotes
◦	Business Quotations - B
◦	Business Ethics Quotes
◦	Business Success Quotes
◦	Business Quotations - C
◦	Careers and Ambition Quotes
◦	Change and Change Management Quotes
◦	Communication Quotes
◦	Competitive Advantage Quotes
◦	Core Competencies Quotes
◦	Corporate Culture Quotes
◦	Corporate Social Responsibility Quotes
◦	Corporate Strategy Quotes
◦	Creativity Quotes
◦	Customers Quotes
◦	Business Quotations - D - F
◦	Business Quotations - D
◦	Death and Bereavement Quotes
◦	Decision Making Quotes
◦	Design and Product Design Quotes
◦	Business Quotations - E
◦	Economics Quotes
◦	Education and Training Quotes
◦	Emotional Intelligence Quotes
◦	Empowerment and Freedom Quotes
◦	Ethics and Integrity Quotes
◦	Business Quotations - F
◦	Family and Children Quotes
◦	Fear and Anxiety Quotes
◦	Finance and Accounting Quotes
◦	Business Quotations - G - I
◦	Business Quotations - G
◦	Globalization Quotes
◦	God and Religion Quotes
◦	Business Quotations - H
◦	Happiness Quotes
◦	Health Quotes
◦	Human Resource Management Quotes
◦	Business Quotations - I
◦	Influencing People Quotes
◦	Innovation Quotes
◦	Internet and Computers Quotes
◦	Interviewing and Selection Quotes
◦	Business Quotations - J - L
◦	Business Quotations - J
◦	Business Quotations - K
◦	Knowledge Management Quotes
◦	Business Quotations - L
◦	Law and Justice Quotes
◦	Leadership Quotes
◦	Learning and Wisdom Quotes
◦	Learning Organization Quotes
◦	Love Quotes
◦	Business Quotations - M - O
◦	Business Quotations - M
◦	Management Quotes
◦	Market Research and Buyer Behaviour Quotes
◦	Marketing Quotes
◦	Marriage Quotes
◦	Money and Investment Quotes
◦	Motivation Quotes
◦	Business Quotations - N
◦	Nature and Climate Change Quotes
◦	Negotiating Quotes
◦	Business Quotations - O
◦	Objectives and Vision Quotes
◦	Business Quotations - P - R
◦	Business Quotations - P
◦	Past, Present and Future Quotes
◦	Peace of Mind Quotes
◦	Politics and Government Quotes
◦	Positive Thinking Quotes
◦	Pricing Quotes
◦	Product Quotes
◦	Production Quotes
◦	Public Speaking Quotes
◦	Business Quotations - Q
◦	Quality Quotes
◦	Business Quotations - R
◦	Reading and Writing Quotes
◦	Relationships and Friendship Quotes
◦	Business Quotations - S - U
◦	Business Quotations - S
◦	Science and Technology Quotes
◦	Selling Quotes
◦	Service Profit Chain Quotes
◦	Sex Quotes
◦	Society Quotes
◦	Sport Quotes
◦	Stress and Pain Quotes
◦	Structure and Bureaucracy Quotes
◦	Success Quotes
◦	Business Quotations - T
◦	Teams and Committees Quotes
◦	Time Management Quotes
◦	Business Quotations - U
◦	Business Quotations - V - Z
◦	Business Quotations - V
◦	Business Quotations - W
◦	War Quotes
◦	Women and Men Quotes
◦	Work and Leisure Quotes
◦	Workers and Unions Quotes
◦	Business Quotations - X
◦	Business Quotations - Y
◦	Business Quotations - Z

History Highlights

◦	History Highlights - A - C
◦	History Highlights - A
◦	The American Declaration of Independence - Success and Happiness
◦	Anne Frank, the Holocaust and Influencing People
◦	The Assassination of Julius Caesar - Success, Leadership and Ethics
◦	History Highlights - B
◦	The Battle of Agincourt, Henry V and Leadership
◦	The Battle of Britain - Leadership and Strategy
◦	The Battle of Gettysburg - Leadership and Strategy
◦	The Battle of Hastings - Leadership and Strategy
◦	The Battle of the Overpass - Unions and Management
◦	The Battle of the Somme - Leadership and Strategy
◦	The Battle of Trafalgar - Nelson, Leadership and Strategy
◦	The Battle of Waterloo - Leadership and Strategy
◦	The British Miners’ Strike (1984-5) - Unions and Management
◦	History Highlights - C
◦	Chinese Invention of Printing - Creativity and Innovation
◦	History Highlights - D - F
◦	History Highlights - D
◦	D-Day - Leadership and Strategy
◦	History Highlights - E
◦	Emily Davison’s Death at the English Derby - Suffragettes and Women's Rights
◦	The Enlightenment - Learning, Happiness and Success
◦	History Highlights - F
◦	History Highlights - G - I
◦	History Highlights - G
◦	History Highlights - H
◦	Henry VIII’s Divorce - Leadership and Ethics
◦	History Highlights - I
◦	The Industrial Revolution - Management and Unions
◦	History Highlights - J - L
◦	History Highlights - J
◦	History Highlights - K
◦	History Highlights - L
◦	History Highlights - M - O
◦	History Highlights - M
◦	The March on Washington - Empowerment and Civil Rights
◦	History Highlights - N
◦	9/11 - Leadership and Strategy
◦	History Highlights - O
◦	History Highlights - P - R
◦	History Highlights - P
◦	History Highlights - Q
◦	History Highlights - R
◦	The Reformation - Religion and Ethics
◦	The Renaissance - Learning and Creativity
◦	History Highlights - S - U
◦	History Highlights - S
◦	The Salem Witch Trials - Learning and Ethics
◦	The South Sea Bubble - Business Ethics
◦	History Highlights - T
◦	The Trial and Death of Socrates - Learning and Ethics
◦	History Highlights - U
◦	History Highlights - V - Z
◦	History Highlights - V
◦	History Highlights - W
◦	The Wall Street Crash - Business Ethics
◦	History Highlights - X
◦	History Highlights - Y
◦	History Highlights - Z

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